Payment Policy

Welcome to Oumeng (Tangshan) E-Commerce Co., Ltd., where we are committed to providing you with a convenient and secure shopping experience. Please carefully review the following payment policy to ensure your order is processed smoothly. If you have any questions or need further assistance, please contact us at service@kelvoran.com.

Payment Methods

We accept a variety of payment methods to meet your needs, including:

Credit Cards (Visa, MasterCard, American Express, Discover)

PayPal, AfterPay

Currency & Taxes

All transactions are settled in Australian dollars. Prices include all applicable Value Added Tax (GST). A complete breakdown of charges will be provided at checkout.

Order Confirmation

After completing your payment, you will receive a confirmation email with your order details and invoice. If you do not receive a confirmation email, please check your spam folder or contact our customer service team.

Security

We use advanced encryption technology to protect the security of your payment information. Your personal and financial information is only used to process your order and will not be shared with unauthorized third parties.

Payment Issues

If you encounter any issues during the payment process, please contact us as soon as possible. Our customer service team will assist you in resolving any issues and ensuring your order is processed smoothly.

Refund Policy

If you are not satisfied with your purchase and meet our return requirements, a refund will be provided via the original payment method. For details on the refund process, please refer to our Return and Exchange Policy page or contact customer service.

Contact Information

If you have any questions or require assistance regarding payment, please feel free to contact us at service@kelvoran.com.

Thank you for choosing Oumeng (Tangshan) E-Commerce Co., Ltd. We look forward to providing you with a pleasant shopping experience!