First: Once your order is confirmed, it cannot be changed or canceled.

If you need to change or cancel your order, please contact us through the following channels.

Inquiry email: service@kelvoran.com

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Second: Your order status is "Unshipped." If you contact us within one hour of placing your order, you can cancel your order free of charge.

However, please understand this in advance. Once your order enters the shipping preparation stage, it cannot be canceled. (You can check your tracking information two days after placing your order.)

Note: Please check your order email for order and delivery details. If you have any questions, please contact Customer Service in the lower right corner. Happy shopping!